All new items can be returned within 14 days domestic, 21 days international in unworn, unwashed condition with any original tags still attached. Please email us at firstname.lastname@example.org when your return is on its way with the tracking number, so we know to expect it. All returns should be mailed to:
Refunds will be processed within 5 business days of receipt. Please note that your banking institution may require additional time to process and post the transaction once they receive the information from us. Original shipping charges are non-refundable.
All vintage and sale items are final sales.
In the event that your vintage purchase is grossly misrepresented in the description, we will accept a return with the original tags still attached for store credit. Please inspect your vintage items carefully before removing the tags, as we cannot accept returns once the tags have been removed.
Because vintage is pre-loved, loose threads, slight fading and other signs of age that do not affect wearability are not considered flaws. Each vintage piece is thoroughly inspected at least three times before it arrives at your doorstep and any damage will be described in the item description. Normal vintage wear may include loose or missing sequins and beads on sequin garments that do not distract from the design, stitching that needs to be secured, loose buttons, slight loss of fabric color from washing, slight pilling on knits, and mild leather scuffing.
We do not accept returns for vintage items with normal wear. For more about buying vintage, please see our About Buying Vintage guide.